Latest News
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WYDOT announces Driver Services software upgrade with public self-service features
The Wyoming Department of Transportation (WYDOT) is upgrading its Driver Services system, replacing the old Revenue Information System (RIS) with a new system called MAX (and its public-facing component, oneWYO). This upgrade aims to provide more online self-service options for the public, reducing wait times and making it easier to access services.
May 22, 2025
[link to article] -
Kyndryl modernizes the Virginia Department of Motor Vehicles’ IT systems to transform the customer experience
The Virginia Department of Motor Vehicles (DMV) is partnering with Kyndryl to modernize its IT systems, aiming to enhance customer experience by replacing the Citizen Services Solution (CSS) with a cloud-native architecture called MAX, hosted on Microsoft Azure. This initiative will improve the efficiency and security of processing over 200,000 daily transactions, enhance data validation, and meet federal and state security standards. The modernization will support DMV operations at headquarters, customer service centers, and call centers, providing a more agile platform for continuous innovation and better services for Virginia residents.
May 28, 2025
[link to article] -
Kyndryl modernizes the Virginia Department of Motor Vehicles’ IT systems to transform the customer experience
Kyndryl is modernizing the Virginia DMV's IT systems to enhance customer experience by replacing the Citizen Services Solution (CSS) with the cloud-native MAX system, hosted on Microsoft Azure. This project aims to improve the processing of over 200,000 daily transactions, enhance security to meet federal and state standards, and drive innovation through a flexible cloud environment. The initiative is expected to streamline operations, improve data validation, and provide better services for residents and DMV partners. Key stakeholders emphasize the project's importance for efficiency, security, and customer focus.
[link to article] May 28, 2025
Past Newsletters
- WYDOT Press Release (5/25/2025)
Links
- Kyndryl - Department of Motor Vehicles services (Kyndryl)
- Kyndryl - Arizona - ADOT MVD success story (Kyndryl)
- AZ MVD Now (State of Arizona)